A lot of homeowner insurance policies provide some coverage in a water damage situation. We advise you to contact your insurance agent for details about your policy.

Below are some actions you can safely take while waiting for our team to arrive:

1. Shut Off the Water Source: If you can identify and safely access the water source, shut it off. If you're unsure where the water is coming from, don’t worry—we’ll locate and address it as soon as we arrive.

2. Remove Excess Water: Use mops, blotting cloths, or towels to soak up excess water from floors and hard surfaces. Avoid using your household vacuum for water removal, as it could damage the vacuum or pose a safety hazard.

3. Protect Your Belongings: Prevent further damage to carpets, rugs, drapes, and upholstered items. Place aluminum foil or parchment paper under furniture legs that are in contact with wet carpet or rugs. Remove any books, magazines, or other colored items from wet areas. Hang drapes with coated hangers to keep them off wet floors, and move cushions or pillows from wet upholstery.

4. Be Cautious with Electronics: Avoid using electrical or electronic devices that have been in contact with water, such as light fixtures, ceiling fans, televisions, or appliances. If there’s a risk that someone might accidentally turn on a water-exposed device, consider shutting off the power to individual circuits at the property’s electrical panel.

Drying out depends on the extent of water damage and the type of building, typically taking 3 to 5 days. However, this timeframe can vary significantly based on factors like the severity of the damage, the number of affected items, the need for any demolition, and the presence of hazardous materials.

Restoring a home or business to its pre-loss moisture levels is a carefully monitored process. Our professionals continuously adjust equipment to ensure the area recovers as quickly and safely as possible."